These Terms and Conditions should be read alongside our Privacy Policy, available on our website.


We are Sunny Kids Shine, whose registered office is at the address is Somerset House, 1310 Birmingham Business Park, Birmingham, B37 7BF.

You can contact us in writing via email to [email protected] or by telephone on 07960977359.


By using our Sunny Kids Shine, you confirm that you accept these terms of use and that you agree to comply with them.


If you do not agree to these terms, you must not use any of our Sunny Kids Shine products or services.


Fees & Payment

Payment for access to Sunny Kids Shine is payable in advance.

Payment is to be made to Sunny Kids Shine via their website by PayPal or via Stripe.

The fees are subject to change from time to time.


Website Links and Third Party Content

Where we use links to other websites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.

We have no control over the contents of those sites or resources.


Loss or Damage

We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.


We only provide Sunny Kids Shine for domestic and private use. You agree not to use our Sunny Kids Shine content for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity. 


Use of Zoom

All of the Sunny Kids Shine services take place via Zoom and the Zoom privacy Policy can be found here https://zoom.us/privacy. Zoom Legal Policies can be found here https://zoom.us/privacy-and-legal.


Sunny Kids Shine cannot, and will not, take any responsibility for the health and safety of the user whilst participating in any Sunny Kids Shine services. The health and safety of all participants remains the sole responsibility of them, their parent and/or guardian.


Recording of any Sunny Kids Shine sessions is not permitted.


Sunny Kids Shine cannot be held responsible for the recording or screen capturing of any Sunny Kids Shine sessions by other users. Where this is brought to the attention of Sunny Kids Shine, we will take action to prevent the use or distribution of such recordings and screen captures.


Cancellation

Unfortunately, we do not offer refunds for any Sunny Kids Shine services, however, we may be able to move to an alternative session at the discretion of Sunny Kids Shine. 


Intellectual Property and Copyright

Sunny Kids Shine remain the owners of all intellectual property rights in all materials and content that is provided to you via our products, services, website and via all of our social media platforms.


Any material that is shared with you must not be shared, reproduced or disclosed to any other person without the express written consent of Sunny Kids Shine.


Data Protection


All information provided by you will be treated securely and strictly in accordance with Data Protection legislation. Sunny Kids Shine are the Data Controller. We use the information that you provide, primarily for the provision of services to you, in accordance with our contract, and for related purposes including updating and enhancing client records, analysis to help us manage our business, regular statutory returns and legal and regulatory compliance. 


Our use of that information is subject to your instructions, the data protection legislation and our duty of confidentiality. Please note that our work for you may require us to give information to third parties such as other professional advisors. You have a right of access under data protection legislation to the personal data that we hold about you. Any requests should be made to Jodie Smart. A copy of our Privacy Policy can be found on our website https://sunnykidsshine.com/privacy-policy.


Your Details

Whilst this contract between us continues, please let us know of any changes to your names and/or contact details, so that we can keep our records up to date.


We amend these terms from time to time and so every time you wish to use Sunny Kids Shine sessions, please check these terms to ensure you understand the terms that apply at that time.

SAFEGUARDING POLICY

  

This is the safeguarding policy of Sunny Kids Shine. In this document, “we”, “our”, or “us” refer to Sunny Kids Shine.

Our registered office is at:

Somerset House

1310 Birmingham Business Park

Birmingham

B37 7BF

Email: [email protected]

www.sunnykidsshine.com


The purpose and scope of this policy statement 


Sunny Kids Shine works with children and families as part of its activities. These include classes, coaching and 1:1 family sessions.

The purpose of this policy statement is: 


  • To protect children and young people who receive Sunny Kids Shine’s services. This includes the children of adults who use our services 
  • To provide parents, staff and volunteers with the overarching principles that guide our approach to child protection. 


This policy statement applies to anyone working on behalf of Sunny Kids Shine, including senior managers and the board of trustees, paid staff, volunteers, sessional workers, agency staff and students. 


Legal framework 


This policy has been drawn up on the basis of legislation, policy and guidance that seeks to protect children in England. A summary of the key legislation and guidance is available from nspcc.org.uk/childprotection. 


We believe that: 



  • Children and young people should  never experience abuse of any kind 
  • We have a responsibility to promote the welfare of all children and young people, to keep them safe and to practise in a way that protects them. 


We recognise that: 



  • The welfare of the child is paramount 
  • All children, regardless of age, disability, gender reassignment, race, religion or belief, sex, or sexual orientation have a right to equal protection from all types of harm or abuse 
  • Some children are additionally vulnerable because of the impact of previous experiences, their level of dependency, communication needs or other issues 
  • Working in partnership with children, young people, their parents, carers and other agencies is essential in promoting young people’s welfare. 



We will seek to keep children and young people safe by: 



  • Valuing, listening to and respecting them 
  • Appointing a nominated child protection/safeguarding lead for safeguarding 
  • developing child protection and safeguarding policies and procedures which reflect best practice 
  • Using our safeguarding procedures to share concerns and relevant information with agencies who need to know, and involving children, young people, parents, families and carers appropriately 
  • Creating and maintaining an anti-bullying environment and ensuring that we have a policy and procedure to help us deal effectively with any bullying that does arise
  • Sharing information about child protection and safeguarding best practice with children, their families, staff and volunteers via leaflets, posters, group work and one-to-one discussions. 
  • Recruiting staff and volunteers safely, ensuring all necessary checks are made
  • Providing effective management for staff and volunteers through supervision, support, training and quality assurance measures 
  • Implementing a code of conduct for staff and volunteers 
  • Using our procedures to manage any allegations against staff and volunteers appropriately.
  • Ensuring that we have effective complaints and whistleblowing measures in place
  • Ensuring that we provide a safe physical environment for our children, young people, staff and volunteers, by applying health and safety measures in accordance with the law and regulatory guidance 
  • Recording and storing information professionally and securely. 



This policy is reviewed annually and was last reviewed on 1st June 2020.